1. The Content Is for Information Only
All content on this website about conditions, symptoms and treatment approaches is provided for general information only. This content does not replace an examination by a physician, a diagnosis or a recommended treatment, and it must not be interpreted as medical advice. Every patient’s situation is unique and can only be assessed properly after a face-to-face evaluation.
You should not use the information on this site to diagnose yourself or to start, change or stop any treatment on your own. Details of medicines, doses or how to apply them are deliberately omitted from these pages; every treatment decision is made individually by a dermatologist after an examination. Whenever you are in doubt, we recommend that you consult a healthcare provider.
2. Physician–Patient Relationship and Emergencies
Visiting the website, completing the appointment request form, writing to us on WhatsApp or using the site’s informational chat does not create a physician–patient relationship between you and our clinic. Such a relationship is formed only when you attend the clinic, are actually examined and a treatment process begins. Online communication does not take the place of that relationship.
The chat window on the site is a simple guidance tool that offers pre-written answers; it does not provide real medical advice and does not store what you type. If you are experiencing a sudden and serious health problem, do not wait for a reply through the site; please call emergency services on 112 without delay or go to the nearest emergency department. Emergencies are outside the scope of this site.
3. Accuracy and Currency of Content
We take care to keep the medical content on the site current and consistent with generally accepted dermatological knowledge. Medicine is nonetheless a constantly evolving field, so we cannot guarantee that the content is complete, error-free or fully up to date at every moment. Pages may be updated, revised or removed without prior notice.
No statement on this site constitutes a promise or guarantee that a particular treatment outcome will definitely be achieved. Treatment responses vary from person to person. To the extent permitted by law, no liability is accepted for consequences arising from your use of the information on the site; we remind you to use the content with your own judgement and after consulting a physician.
4. Intellectual Property Rights
All content on the website, including text, images, the logo, design and layout elements, belongs to Clinovia or is used under a licence granted to Clinovia, unless stated otherwise. This content is protected under national and international intellectual property law. Copying, reproducing or republishing the content elsewhere without prior written permission may give rise to legal liability.
You may view the content on the site only for personal, non-commercial information and as it is presented. Copying, reproducing, distributing or using all or part of the content in derivative works without our prior written permission is prohibited. Where the site contains trademarks or content belonging to third parties, the related rights remain with their respective owners.
5. External Links
Our website may contain links to third-party platforms such as WhatsApp and social media accounts. These links are provided only for convenience and are outside Clinovia’s control. Because we have no control over the content, privacy practices or security of the linked sites, Clinovia cannot be held responsible for the information or services on those platforms. You visit such sites at your own risk.
Information you send to third-party platforms is subject to that platform’s own terms and privacy policy. For example, when you send your appointment request over WhatsApp, that communication takes place under WhatsApp’s terms of use. Before using such platforms we recommend that you review their terms and limit the information you share accordingly.
6. Appointment Requests and Governing Law
An appointment request sent through the website is only a request; it does not create a confirmed appointment or a treatment commitment until it is confirmed by our clinic. After your request, we contact you to agree a suitable day and time. Our clinic reserves the right to assess and arrange appointment requests according to scheduling and availability.
You are responsible for ensuring that the contact details you provide are correct and current; our clinic cannot be held responsible for delays caused by an inability to reach you because of incorrect information. These Terms of Use are governed by the law of the Republic of Türkiye, and the courts and enforcement offices of İstanbul have jurisdiction over any disputes. The terms may be updated from time to time, and the current version is published on this page.